Privacy Policy – Ultra Group

Thank you for choosing Ultra Group. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) in South Africa. This Privacy Policy outlines how Ultra Group collects, uses, discloses, and protects your personal information. By using our services, you consent to the practices described in this policy.

1. Personal Information Collection:
We collect and process various types of personal information necessary for the provision of our services and for compliance with legal obligations. This information may include but is not limited to:

– Contact information: Name, email address, phone number, physical address, etc.
– Identity information: ID number, passport details, etc.
– Financial information: Payment details, billing information, etc.
– Usage information: Website interactions, preferences, etc.
– Communication information: Correspondence, feedback, etc.

2. Purpose of Collection:
We collect and process personal information for the following purposes:

– Providing and improving our services.
– Communicating with you regarding our services, promotions, and updates.
– Managing accounts and processing payments.
– Complying with legal obligations.
– Conducting internal research and analysis.

3. Consent:
Your use of our services and provision of personal information implies your consent to the collection, processing, and storage of your information as described in this policy.

4. Data Security:
We implement appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, alteration, or disclosure. We regularly review and update our security practices to ensure data integrity.

5. Disclosure of Personal Information:
We may share your personal information with third parties under the following circumstances:

– With your explicit consent.
– To comply with legal obligations.
– To provide services through third-party partners.
– To protect our rights, privacy, safety, or property.
– In connection with the sale, merger, or acquisition of all or part of our company.

6. Your Rights:
As per the POPIA, you have certain rights regarding your personal information, including:

– Access to your personal information.
– Correction or updating of inaccurate information.
– Withdrawal of consent.
– Objection to processing under specific conditions.
– Data portability.

7. Retention Period:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

8. Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes.